Plan a day, check every load, route it like an HGV, send the sheet. Here’s the lot.
On a plan, tap Paste a brief and drop in a free-text day. It’s parsed deterministically (no AI) into drivers and moves to preview, then inserted on confirm. Drivers are matched to your records by lorry reg or name. Example:
Andy Howell, GN24 YJS, 07432 458828 1 Collect Trinity Yard Streetmaster OMD Deliver M1 Southbound J9-8 for 21:30 ///filled.count.soap Sit & Wait Park ALCO
Check your spam/junk folder and that the email is spelled correctly. Codes can take a minute. Tap Use a different email to retry. If your org uses its own email domain, the code email is sent via Resend once that’s configured.
Your email isn’t linked to an organisation yet. A planner adds you in Admin → Users & seats and (for drivers) links you to your driver record.
HGV routing, ETAs and traffic need the HERE_API_KEY set in hosting. Live driver dots work without it. Also add postcodes to addresses so they geocode.
They only show when they tap Share my location. It’s opt-in and stays off until they turn it on. Check the driver allowed location permission on their phone.
It’s over the trailer’s payload cap, or it’s the Paver + Streetmaster + roller combination. The banner suggests what to take off. Set unknown machine weights in Admin → Fleet.
WhatsApp always opens. The office email confirmation needs RESEND_API_KEY set in hosting; without it you still get the WhatsApp manifest.
The proof-of-delivery table hasn’t been created yet. Run the POD step in supabase/schema.sql (it’s safe to re-run the whole file).
The board updates live, but if something looks stale, refresh the page. If a new feature was just deployed, a redeploy and a hard refresh picks it up.
Read the full Operating guide for step-by-step detail, or check Legal & data protection. For anything else, contact your account manager.
Low Loader Logistics — a planning aid. Operators remain responsible for verifying every load against the trailer plate, axle weights, gross combination weight and the operator’s licence.